Shipping Policy

Last Updated: May 2026

Thank you for shopping with SleepSwitch. We are committed to providing a smooth and reliable shipping experience for all customers. Please read the following shipping policy carefully before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully completed. Orders are not processed or shipped on weekends or holidays.

During periods of high demand, product launches, holidays, or promotional events, processing times may be slightly extended. If there is a significant delay in processing your order, we will attempt to notify you through the contact information provided at checkout.

Shipping Times

Estimated delivery times typically range between 8–15 business days depending on your shipping destination, local postal services, customs processing, and carrier conditions.

Please note that shipping times are estimates only and are not guaranteed. Delays may occasionally occur due to circumstances outside of our control including:

• Weather conditions

• Carrier delays

• Customs inspections

• Incorrect shipping addresses

• High seasonal demand

• International transit disruptions

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Please allow up to several days for tracking updates to appear after shipment.

Tracking availability may vary depending on your location and carrier.

Incorrect Addresses

Customers are responsible for ensuring that shipping information is entered correctly at checkout. SleepSwitch is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your shipping information, please contact us as quickly as possible. While we will do our best to assist, we cannot guarantee address changes after an order has been processed.

Lost or Delayed Packages

If your package appears delayed or lost in transit, please contact our support team. We will work with the shipping carrier to investigate the issue and help resolve the situation whenever possible.

SleepSwitch is not responsible for shipping delays caused by carriers, customs, weather events, or other circumstances outside our direct control.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or additional charges required by their local government. These fees are the responsibility of the customer and are not included in the purchase price or shipping cost.

Contact Us

If you have questions regarding your shipment, tracking information, or delivery status, please contact our support team through the contact information listed on our website.